Sunday, January 8, 2012

Frontier Airlines Fails To Deliver Unaccompanied Minor, Threatens To Turn Him Over To Child Protective Services

Oh, that poor abused and neglected child...

I hope the parents sue the airline from here to the next Frontier.  Causes of action:
  1. skewing child abuse statistics;
  2. wastingtaxpayer money;amd,
  3. for hiring stupid policy administrators, managers and the idiot who called CPS.

Frontier Airlines Fails To Deliver Unaccompanied Minor, Threatens To Turn Him Over To Child Protective Services

January 3, 2012
By
Row of Frontier Airplanes at Denver Internatio...Paying a fee to check your bag doesn’t guarantee that your bag arrives on time.  So why should paying an unaccompanied minor fee guarantee that your child is treated properly?  10 year old  Adrian Opsahl was returning from visiting his father in Denver to San Diego on Frontier Airlines when his plane made an unscheduled stop in Las Vegas due to a medical emergency.  The plane was then stranded on the ground due to fog in San Diego for an extended period.

At no point did the airline contact any emergency numbers provided by the family to apprise them of the situation.  Finally, Adrian turned on his cell phone and alerted his family.  When his family finally reached the gate agent, they were given two choices: Adrian could return to Denver, or, if he wasn’t picked up by family in Las Vegas within 30 minutes, he would be turned over to Child Protective Services. When Adrian’s aunt stated that the child should not be turned over to CPS, the gate agent hung up and had him flown back to Denver without the family’s consent or knowledge.  The family says had they been told earlier the child was in Las Vegas, they would have been able to have someone meet him there.  Adrian was flown to San Diego the following morning, but the incident raises some disturbing questions. Frontier Airlines has , as of yet, not responded to reporters’ inquiries.
If airlines are going to be taking fees for accompanying unaccompanied minors, they must have systems in place to deal with adverse events.

1 comment:

Penelope {Foster2Forever} said...

I can't imagine - oh, yes, I can. A young 20 year old stewardess being in charge.